FAQ's

About the Product

What is a floating wine bottle holder?
Our floating wine bottle holders are sculptural display pieces designed to create the illusion that a wine bottle is suspended in mid-air. Through carefully balanced design, the bottle appears to “float” while remaining fully supported.

How does it work?
The holder uses balance and tension to support the bottle at a single contact point. Once the bottle is positioned correctly, its weight stabilizes the structure, creating a striking floating effect with no hidden supports.

Is the bottle really secure?
Yes. When placed properly, the bottle sits firmly and remains stable. Each holder is designed to safely support the weight of a standard wine bottle.

Will the bottle fall over?
No. While the floating effect may look surprising, the holder is intentionally engineered for balance. When placed on a flat surface and used as intended, the bottle will stay in place.

Compatibility & Use

What size bottles will fit?
Our holders are designed to fit most standard 750 ml wine bottles. Bottles with unusually wide or irregular necks may not be compatible.

Can it be used outdoors?
Yes. The holder can be used outdoors in covered or dry areas. To preserve its appearance, we recommend avoiding prolonged exposure to moisture or harsh weather.

Shipping & Orders

How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary by location, but most orders arrive within 5 business days.

Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number so you can follow your delivery.

Returns & Support

What is your return policy?
If you’re not completely satisfied, you may request a return within 5 days of receiving the item. Items must be unused and in original condition. Please contact us and we will fix it for you.

What if my item arrives damaged?
If your order arrives damaged, contact us as soon as possible with photos of the issue. We’ll take care of it.

How can I contact customer support?
You can reach us through our Contact page. We aim to respond within 24–48 business hours.